DHL is a German-based courier service with operations all over the world. Although the German government denies that there are any “no-go zones” in Germany, that’s not true for DHL Express, which now declines to deliver packages to certain culturally-enriched areas of Berlin.
Many thanks to Nash Montana for translating this article from RBB.online:
DHL Express isn’t delivering everything in Wedding
November 23, 2016
The DHL subsidiary Express doesn’t deliver parcels or packages in the Wedding district of Berlin. The reason is the allegedly increasing number fraud attempts and attacks on the drivers.
The DHL Express delivery service does not offer to deliver packets and parcels to the front door in the Wedding district of Berlin. “Unfortunately, there have been attacks on couriers in the past, and there have also been attempts at fraud. In order to ensure the courier’s security and that the shipments for the customers arrive safely, we have decided in this particular case,” said DHL’s spokeswoman Anke Blenn to the RBB.
The Berliner Kurier was the first one to report on this. According to them, DHL Express disallows the delivery of packages in at least three Berlin neighborhoods; certain postal code areas are allegedly no longer approached. They are all allegedly in Wedding. It was also said that DHL stopped delivery in “violent neighborhoods”. The company denied this representation of the facts: Only the subsidiary DHL Express is allegedly concerned, it said. In addition, it is allegedly about “a few individual cases”.
Packages from DHL Express must be collected in individual cases
DHL Express is responsible for so-called “time-defined express shipments”. In agreement with the respective consignors, it would now be decided on a case-by-case basis whether to no longer deliver certain consignments, a written statement said. The recipient is then promptly informed that his shipment is located in the nearest DHL Express pick-up station.
DHL Package continues to provide all packages. There is always a personal delivery attempt. If the recipient is not found or the package can not be deposited in the neighborhood, the package will be sent to the nearest post office where it can be picked up.